No one answers the phone each time a call comes in. But each call may be opportunity...ringing. You spend your precious time and budget deploying marketing in order to generate and retain business, and usually that business comes over the phone line.
Technology has spoiled the call recipient with conveniences - first answering machines, then voicemail and later auto-attendants. These advances were great for recipients of calls, but did nothing to serve the callers themselves. Equipment leasing is an industry which demands rapid service. A vendor with a hot deal may not be willing to leave a message, just as an end-user responding to your marketing may simply hang up and dial the next financing source. Opportunities are lost when the phone is not answered.
Technology, especially voice-over-Internet-protocol (VoIP), has finally stepped in to help the caller, and thereby help the call recipient realize more of the results of his or her efforts. Now your potential clients can have their calls answered by a live, friendly professional each time.
Answering services are not new, but technology has helped make them an affordable investment for almost any budget. Answering services allow for a variety of configurations, such as answering your phone if it ever rings more than three times or just answering your phones after hours. Typical plans include a monthly fee under $100 and then a per-minute charge for answered calls. You can even choose which languages the answering service agents speak, which accents they have and more. If you have multiple phone numbers, you can have them answer some but not others. For instance, if you have a toll-free number for clients and new business, you can set up the system to only answer that number and not the local number you use for day-to-day operations.
By having your missed calls answered by a professional answering service, you increase the likelihood that you will capture each opportunity that rings in. Capturing more of the opportunities you work so hard to create means you get more results from what you are already doing.
Some answering services to consider are:
SunBridge Capital has not verified the quality of products and services of the companies mentioned in this article. Please carefully consider any relationship before entering a commitment.
